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Cloud 9 Living is an experience gift company that offers a wide range of unique and thrilling experiences to its customers. From skydiving and hot air ballooning to cooking classes and wine tasting, Cloud 9 Living has something for everyone. The company was founded in 2005 by Bobby Augst and John Augst with the aim of creating an entirely new gift-giving concept that would allow people to give experiences rather than material gifts.

The concept of experience gifts is not new, but Cloud 9 Living was one of the first companies to make it a mainstream gift-giving option. The company’s founders were inspired by a personal experience they had when they received an experience gift from their mother. The gift was a hot air balloon ride, and it was such a memorable and unique experience that they decided to start a company that would offer similar experiences to others.

Cloud 9 Living operates in over 600 cities in the United States, making it one of the largest experience gift companies in the country. The company has partnerships with over 2,000 experience providers, including hotels, spas, and adventure companies. This allows them to offer a wide range of experiences that are tailored to different interests and budgets.

One of the unique aspects of Cloud 9 Living is its focus on customer service. The company’s website is user-friendly and easy to navigate, and it offers a variety of tools to help customers find the perfect experience gift. The company also offers a satisfaction guarantee, which means that if a customer is not completely satisfied with their experience, they can exchange it for another one.

Cloud 9 Living also offers corporate experiences. These experiences are designed to help companies build stronger teams and improve employee morale. Some of the corporate experiences offered by Cloud 9 Living include cooking classes, wine tastings, and outdoor adventures.

The company has implemented several initiatives to reduce its environmental impact, including offering electronic gift certificates and reducing the use of paper in its offices. Additionally, the company partners with experience providers that prioritize sustainability and environmental stewardship.

Cloud 9 Living has received numerous accolades for its innovative business model and commitment to customer service. The company has been featured in several major publications, including Forbes, The New York Times, and The Wall Street Journal. Additionally, the company has won several awards, including the Best Overall Company and Best Customer Service awards from the Experience Industry Management Conference.

Cloud 9 Living is a unique and innovative experience gift company that has revolutionized the gift-giving industry. The company’s focus on customer service, wide range of experiences, and commitment to sustainability have made it a leader in the experience gift market. Whether you’re looking for a thrilling adventure or a relaxing getaway, Cloud 9 Living has something for everyone.